This is a really great blog post about
a problem with publishing which libraries and others struggle with. Publishers are actively hostile to users getting content which is either OA or even available through the library’s subscription (eg they’ll leave a “buy this” button when the user has the rights to just download it for free). This post uncovers even more... https://researchremix.wordpress.com/2018/05/06/wheres-waldo-with-public-access-links/
Part of my job is to improve the discovery experience. And lord knows I’m trying. But I can’t change everything from shoddy to hostile design of our external resources and it sucks.